Patient Information

Everything You Need to Know Before Your Visit

We welcome new patients with or without a referral. Here's what to expect from your first appointment at York Dental Specialists.

Book a Consultation (905) 763-8833

New Patients

York Dental Specialists welcomes patients both through referral from their general dentist and directly (self-referral). If your general dentist has recommended specialist care, we can coordinate directly with them.

What to Bring

  • Government-issued photo ID
  • Dental insurance information and card
  • List of current medications and supplements
  • Any recent dental x-rays (we can request from your dentist)
  • Referral letter from your dentist (if applicable)

Referrals

We accept referrals from general dentists across York Region. Dentists may fax referrals to (905) 763-8831 or email info@yorkdentalspecialists.com.

Insurance & Payment

We work with most major dental insurance providers in Ontario. Our team will help you maximize your coverage and provide itemized receipts for claims.

Insurance

We direct bill most major insurers. Please bring your insurance card to your first appointment. We encourage you to confirm your coverage before your visit.

Payment

We accept Visa, Mastercard, Interac debit, and cash. Payment is due at the time of service for any amount not covered by insurance.

Privacy

York Dental Specialists collects and protects your personal health information in accordance with Ontario's Personal Health Information Protection Act (PHIPA). Your information is never shared without your consent except as required by law.

FAQ

Frequently Asked Questions

Do I need a referral to see a dental specialist?

No referral is required, although many patients come to us through their general dentist. You are welcome to call us directly to book a consultation.

What should I do in a dental emergency?

Call our office at (905) 763-8833 during office hours. For after-hours dental emergencies, we recommend calling a hospital emergency department if you have signs of spreading infection, severe swelling, or difficulty swallowing or breathing.

How long will my first appointment take?

Consultation appointments are typically 60–90 minutes. This includes a review of your dental history, examination, x-rays, and discussion of your treatment options.

Do you treat children?

We treat patients of all ages. Pediatric patients requiring specialist dental care are welcome. Please mention the patient's age when booking.

Ready to Restore Your Smile?

Our board-certified specialists are accepting new patients. Book your consultation today.